Privacy Policy

Last Updated: 7/25/2026
Business Name: Lumina Holistic Arts
Location: Richmond, Virginia

This Privacy Policy describes how Lumina Holistic Arts, a registered trade name (DBA) of Lumina Energy Work LLC ("Lumina," "we," "our," or "us"), collects, uses, and protects your personal information when you visit our website, book a service, or otherwise interact with us. By using our website or services, you agree to the practices described in this Policy. This Policy should be read together with our Terms & Conditions.

1. Information We Collect

Information you provide to us. When you book a session, complete an intake form, make a purchase, subscribe to our newsletter, or contact us, we may collect information such as your name, email address, phone number, booking and intake details, and the contents of your communications with us.

Payment information. When you make a purchase, payment is processed by a third-party payment provider [e.g., Stripe / Square / PayPal — confirm your provider]. We do not collect or store your full payment card details on our own systems.

Information collected automatically. When you visit our website, certain information may be collected automatically through our website platform and analytics tools, such as your IP address, browser type, device information, pages viewed, and general usage data. This may involve cookies and similar technologies (see Section 6).

2. How We Use Your Information

We use your information to:

• Schedule, provide, and prepare for your sessions and services.

• Communicate with you about bookings, changes, and inquiries.

• Process payments and maintain business records.

• Send newsletters or updates, where you have consented to receive them.

• Operate, maintain, and improve our website and services.

• Comply with legal obligations and enforce our Terms & Conditions.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

• Service providers. With trusted third parties who help us operate our practice — such as our website and scheduling platform, payment processor, and email service provider — solely to perform services on our behalf.

• Legal requirements. When required by law, subpoena, or other valid legal process, or to protect the rights, safety, or property of Lumina or others.

• Business transfers. In connection with a merger, sale, or transfer of our business assets, subject to this Policy.

4. Confidentiality and the Nature of Our Records

Information you share with us during intake or sessions is treated as confidential business information. Please note that Lumina is not a HIPAA-covered entity, and your information is not maintained as medical or clinical records. Its handling is governed by this Privacy Policy and our Terms & Conditions rather than by HIPAA.

5. Email Communications

If you subscribe to our newsletter or opt in to marketing communications, we will use your email address to send you updates. You may unsubscribe at any time using the link in any marketing email or by contacting us. We will still send you necessary transactional messages related to your bookings and purchases.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, understand how the site is used, and improve your experience. You can control or disable cookies through your browser settings, though some features of the site may not function properly without them. [If you use additional analytics or advertising tools — e.g., Google Analytics — name them here.]

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, to provide our services, and to comply with our legal, accounting, or reporting obligations. When information is no longer needed, we will take reasonable steps to delete or anonymize it.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices and Rights

You may:

• Request access to the personal information we hold about you.

• Request that we correct or update inaccurate information.

• Request that we delete your information, subject to any legal obligations to retain it.

• Opt out of marketing communications at any time.

Depending on where you live, you may have additional rights under applicable state or other privacy laws. To exercise any of these choices, please contact us using the details below, and we will respond as required by law.

10. Children's Privacy

Our website and services are intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us so we can remove it.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision. Your continued use of our website or services after any update constitutes acceptance of the revised Policy.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Lumina Holistic Arts Email: hello@luminaholisticarts.com
Richmond, Virginia